Terms and Conditions

Welcome to DoctiGo.com! By accessing or using our website, applications, and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


1. Introduction

1.1 DoctiGo is a deeptech healthcare platform that enables hospitals, clinics, pharmacies, and patients to access digital healthcare tools including workflow automation, predictive insights, and appointment booking.

1.2 These terms and conditions (“Terms”) govern your use of the DoctiGo platform, website, and related services. By using DoctiGo, you accept these Terms in full.


2. Definitions

2.1 “We,” “Us,” and “Our” refer to DoctiGo.
2.2 “You” and “Your” refer to the user of DoctiGo (hospital, clinic, doctor, or patient).
2.3 “Service” refers to the digital healthcare solutions provided by DoctiGo, including but not limited to predictive analytics, workflow management, health insights, and appointment scheduling.


3. Use of Service

3.1 You must be at least 18 years old to use our Services. By using DoctiGo, you warrant that you are at least 18 years old or are authorized by a registered healthcare institution.

3.2 You agree to use DoctiGo only for lawful healthcare-related purposes and in accordance with these Terms.

3.3 You must provide accurate, current, and complete information when creating accounts, submitting health data, or booking appointments.


4. Healthcare and Predictive Insights

4.1 DoctiGo provides predictive insights and decision-support tools to assist providers, but these are not a substitute for professional medical judgment. Final responsibility for clinical decisions rests with licensed healthcare professionals.

4.2 We are not responsible for medical outcomes or the conduct of any healthcare provider using our platform.

4.3 Availability of predictive insights and appointments depends on data quality, provider schedules, and system connectivity.


5. User Accounts

5.1 Some Services require the creation of an account. You are responsible for keeping your credentials confidential and secure.

5.2 You are fully responsible for all activities under your account.

5.3 You must notify us immediately of any unauthorized use or breach of your account.


6. Data Privacy and Security

6.1 Your use of DoctiGo is governed by our Privacy Policy. We comply with applicable data protection regulations and apply encryption, access controls, and anonymization where required.

6.2 By using our Services, you consent to the secure processing of personal health information to deliver predictive analytics and healthcare insights.


7. Intellectual Property

7.1 All content, software, algorithms, predictive models, and digital twin frameworks on DoctiGo are the property of DoctiGo and protected by intellectual property laws.

7.2 You may not copy, reverse-engineer, or create derivative works from DoctiGo’s platform, models, or content without prior written permission.


8. Limitation of Liability

8.1 DoctiGo is a decision-support and healthcare management platform, not a licensed medical provider.

8.2 We are not liable for medical outcomes, direct or indirect damages, or reliance on predictive insights without proper professional validation.

8.3 We do not guarantee uninterrupted availability of services, accuracy of predictive results, or completeness of health data inputs.


9. Changes to Terms

9.1 We may modify these Terms at any time. Updates will be effective immediately upon posting.

9.2 Continued use of DoctiGo constitutes acceptance of revised Terms.


10. Governing Law

10.1 These Terms are governed by and construed in accordance with the laws of India (or specify jurisdiction).


11. Contact

11.1 For questions about these Terms, contact us at support@doctigo.com.


By using DoctiGo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions